Payment & Delivery Terms

Payment

At OneMoreBook, we aim to provide a simple and secure checkout experience.

Available payment methods will be displayed at checkout. All orders are subject to successful payment confirmation.

Once your payment has been successfully completed, you will receive an order confirmation with your order details.

If you experience any issues during payment, please contact our customer service team and provide your Order Number and relevant payment details for assistance.

Delivery

We currently provide delivery within Malaysia.

Orders will be processed after payment has been successfully confirmed. Delivery times may vary depending on the delivery location, courier service, weekends and public holidays.

Once your order has been shipped, tracking information will be provided for you to track your delivery.

Shipping Fees

Shipping fees may vary depending on the delivery location and order. The applicable shipping fee will be displayed at checkout before payment is completed.

Delivery Issues

If your parcel is delayed, damaged, missing, or you receive an incorrect item, please contact our customer service team with your Order Number and relevant photos or information. We will assist you accordingly.